Last updated: 2026/09/04

Welcome to Alex Scents Fragrance.

By using our website or placing an order, you agree to these Terms of Service.

1. Products

We sell fragrance samples and decants of fragrances from designer and niche fragrance brands.

Product descriptions, photographs, sizes, availability, and prices are provided as accurately as reasonably possible. Minor differences in colour, packaging, or appearance may occur.

2. Authenticity

Unless explicitly stated otherwise, the fragrances used for our samples and decants are sourced from genuine fragrance products.

Our samples are prepared and packaged independently and are not official products manufactured or packaged by the original fragrance brands.

3. Trademarks

All brand names, trademarks, logos, fragrance names, and other intellectual property belong to their respective owners.

Our use of such names is intended to identify the fragrance being offered and does not imply an affiliation, sponsorship, or endorsement.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to cancel an order where there is a genuine reason, such as a pricing error, suspected fraudulent activity, unavailable stock, or inability to fulfil the order.

If we cancel an order after payment has been received, the relevant amount will be refunded.

5. Prices

Prices are displayed in the currency shown on the website.

Shipping costs and any applicable additional charges will be displayed during checkout where applicable.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

Orders will generally be processed after successful payment confirmation.

7. Shipping

We ship to destinations shown as available during checkout.

Estimated delivery times are estimates and may be affected by postal services, customs procedures, weather, strikes, or other circumstances outside our control.

International customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country where applicable.

8. Returns and Refunds

Returns and refunds are handled according to our Refunds & Returns Policy and applicable consumer protection laws.

Nothing in these Terms removes or restricts mandatory consumer rights.

9. Website Use

You agree not to use the website for unlawful purposes, attempt to interfere with its operation, or engage in fraudulent activity.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this website.

11. Applicable Law

These Terms are governed by the laws applicable to the business and the mandatory consumer protection laws applicable to the customer's place of residence.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

12. Contact

Alex Scents Fragrance

Email: [email protected]